Cancellation Policy

1. Order Cancellation

You may cancel your order at any time before it has been shipped. To cancel your order, please contact us immediately at store@qumahboutique.com or +6017-4059565

2. Cancellation After Shipment

Once your order has been shipped, you may not be able to cancel it. However, you may be able to return the product after receiving it in accordance with our Refunds & Shipping Policy.

3. Cancellation Fees

There are no cancellation fees for orders that are cancelled before they have been shipped.

4. Refunds

If you cancel your order before it has been shipped, we will refund the full amount of your purchase to your original payment method.

If you cancel your order after it has been shipped, you will be responsible for the cost of return shipping. Once we receive the returned product and verify that it is in unused and unopened condition, we will issue a full refund to your original payment method.

5. Exceptions

We reserve the right to cancel any order for any reason, including but not limited to: