Terms & Conditions

Welcome to Qumah Boutique! These terms and conditions (“Terms”) outline the rules and regulations governing your use of our website https://www.qumahboutique.com (the “Website”) operated by Qumah Boutique (“we,” “us,” or “our”).

**Please read these Terms carefully before accessing or using our Website.** By accessing or using the Website, you signify your acceptance of these Terms and agree to be bound by them. If you disagree with any part of the terms then you may not access the Website.

1. Conditions of Use

* You must be at least 18 years old to use this Website. By using the Website, you warrant that you are at least 18 years old and have the legal capacity to enter into contracts.

Our Website is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our Website.

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website for any unauthorized or illegal purposes, such as violating any laws or regulations or infringing on the rights of others.

You agree not to interfere with the security of the Website or attempt to gain unauthorized access to the Website, server, or database.

You agree to be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

2. Products and Orders

We offer a variety of mobile phones and tablets for purchase on our Website. We strive to provide accurate information on our Website, including product descriptions and prices. However, we do not warrant that such information is accurate, complete, or error-free.

When you place an order on our Website, you are making an offer to purchase the products you have selected. We reserve the right to reject your order for any reason, including but not limited to limited product availability, errors in product or pricing information, or problems with order processing.

We will send you a confirmation email once your order has been placed and accepted. This confirmation email will contain the details of your order, including the products purchased, the total price, and the estimated delivery date.

We will use commercially reasonable efforts to fulfill your order in a timely manner. However, we will not be liable for any delays in delivery.

3. Payment

We accept the following payment methods: Malaysia Online Banking (FPX) and Buy Now Pay Later services by our partner payment gateway company.

You agree to pay the full price for the products you purchase, including any applicable taxes and shipping charges.

Your payment information will be processed securely by payment gateway processor. We will not store your full credit card information.

4. Shipping

We offer shipping to all state in  Malaysia only.

Shipping costs will be calculated at checkout based on the weight and destination of your order.

We will use commercially reasonable efforts to ship your order within 3 business days of your order being placed. However, we will not be liable for any delays in shipping.

You are responsible for any import duties or taxes that may be applicable to your order.

5. Returns and Refunds

We accept returns of unused and unopened products within 7 days of purchase.

To return a product, please contact us at [email protected] or +6017-4059565 for a return authorization number.

You will be responsible for paying the return shipping costs.

Once we receive your returned product and verify that it is in unused and unopened condition, we will issue a full refund to your original payment method.

We will not accept returns of used or opened products.

We will not accept returns of products that are damaged or missing parts.

6. Disclaimer

THE WEBSITE AND THE PRODUCTS AND SERVICES OFFERED ON THE WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF DEALING OR USAGE.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT THE USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS.

YOU USE THE WEBSITE AT YOUR OWN RISK. WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR THE PRODUCTS OR SERVICES OFFERED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL